19. “Subsidiary protection” is a form of protection provided to a foreign national or a stateless person who does not qualify as a refugee, but in respect of whom reasonable and substantial grounds have been shown to believe that the person concerned, if returned to his or her country of origin, or in the case of a stateless person, to his or her country of former habitual residence, would face a real risk of suffering serious harm and who is unable, or, owing to such risk, unwilling to avail himself or herself of the protection of that country.

20. “Temporary protection” is a specific protection procedure providing immediate and temporary protection in the event of a mass influx of displaced persons, who are unable to return to their country of origin, in particular if there is a risk that the asylum system will be unable to process this influx without adverse effects for its efficient operation, in the interest of the persons concerned.