Since the arrival of COVID-19, MiTA — IOM’s new Migration Translation App—has been given a rapid upgrade to take account of the added challenges facing migrants in the Western Balkans. A new section is designed to help border management officials identify persons at risk and refer them for medical screening.

MiTA does not store any personal information about the migrants or the users. It allows the user to export the answers as an email message or in a PDF format locally on the mobile device.

MiTA does not substitute an interpreter, and can in no way be considered to meet the procedural and fundamental rights requirement of interpretation and communication in a language the migrant understands during formal administrative procedures.